Processing Time

All of our products are custom-made to order. Please allow [3-5 business days] for processing and production before your order ships. Processing times may vary based on order size and customization details.

Note: ALL APPAREL Items are shipped and fulfilled by our partner site and may arrive separately from items fulfilled in-house. Thank you for your understanding!"

Shipping Rates & Delivery

• Shipping rates are calculated at checkout.
  

• Standard delivery times are typically [7-10 business days] after processing, but may vary depending on location and shipping carrier delays.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

Delays & Lost Packages

Tru3 Creation is not responsible for shipping delays caused by the carrier, weather, or incorrect addresses provided at checkout. Please double-check your shipping details before submitting your order.
If your package is marked as “delivered” but you did not receive it, please contact the shipping carrier directly to file a claim.

Damaged in Transit

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist you.